15% OFF All Products  

FREE LIFETIME WARRANTY

 

Enjoy the support of our jewelers and gemologists as we stay with you well after our purchase.

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  2. Free Lifetime Warranty

At AZEERA, we use the highest quality materials to manufacture our jewelry and we stand by this. Each piece comes with a lifetime warranty, which covers the quality of our workmanship excluding normal wear and tear.

In addition, the warranty gives customers access to discounted prices for all maintenance services. Servicing includes prong tightening, stone replacing, re-polishing, rhodium plating and cleaning services. Customers must also arrange shipping themselves or purchase shipping from us for $60. This includes insured shipping to and from our office.

We recommend that pieces are serviced every 6 – 12 months depending on how frequently they are worn. The warranty is void if pieces are not serviced within a reasonable time.

The warranty does not cover missing stones, the cut or quality of the diamond or gemstone, any breaks, scratches, chips or blemishes of the diamonds or gemstones. The warranty is also void if customers damage or alter the piece, or if another jeweler resizes or modifies the piece.

In the case of missing stones, we will cover both shipping and repair within the first 30 days of delivery receipt. After that time, customers are responsible for shipping to and from our office and the cost of repair. The repair cost will be assessed after inspection.

Please contact us if you have any questions or would like to take advantage of our free lifetime warranty or request an evaluation for additional repair work.

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