At Azeera, we use the highest quality materials to manufacture our jewelry and we stand by this. Each piece comes with a lifetime warranty, which covers the quality of our workmanship excluding normal wear and tear.
The warranty does not cover the cut or quality of the diamond or gemstone, any breaks, scratches, chips or blemishes of the diamonds or gemstones. The warranty is also void if you damage or alter the piece, or if another jeweler resizes or modifies the piece. In addition to this, we are happy to service your piece at our cost. Servicing includes prong tightening, stone replacing, re-polishing, rhodium plating and cleaning services. Shipping charges will apply.
In the case of missing stones, we will cover both shipping and repair within the first 30 days. After that time, we will ask that customers cover shipping to and from our office and the cost of repair. Customers can arrange shipping themselves or purchase shipping from us for $50. This includes insured shipping to and from our office.
Please contact us if you have any questions or would like to take advantage of our free lifetime warranty or request an evaluation for additional repair work.