+What if my stone falls out?
We would be happy to replace the stone at a reasonable fee. Please contact us at: [email protected]
+Where can I write about my experience with AZEERA?
+What can I do if there is a problem with my purchase?
Please email us and we will help you.
+How do I clean my ring?
We suggest scrubbing your ring gently with a soft brush, using warm soap and water. Given the properties of gems, we advise you to seek professional help if you wish to go beyond that level of cleaning.
+What do I do if my ring doesn’t fit?
Prior to finalizing your purchase, we encourage you to request our free ring-sizing tool that will be shipped to you free of charge. We also allow you to send your ring back to us to be resized once at no cost to you. You can find more information about ring resizing here.
+Will you follow up with me to see how I like the ring?
With your permission, we will follow up with you to ask you how satisfied you are with your purchase and your experience with AZEERA. It is important for us to know that you are thrilled with your purchase and would recommend us to your family and friends.